The following Service Agreement (TOS or Agreement) apply to all services provided by PNet (we, us, our) to you, the customer. By purchasing services from us, you agree to these terms of service.
Users of the Service
This Service is provided exclusively to individuals who are at least 18 years of age, or to minors who have obtained parental or legal guardian consent to open and maintain an account.
In order for a Visitor to become a Customer, an order must be submitted via PNet billing system. During the submission of the order, the visitor is responsible for the accuracy of all the provided information.The PNet is under no obligation to provide any service which is not explicitly included in the order.The Visitor/Customer must follow all requirements to submit their order and provide accurate information during the sign-up process. In case any issues occur during the process, the Visitor /Customer is responsible for informing the PNet.
The PNet cannot be held responsible for any issues caused by incorrectly submitted order or for any issues that the Visitor has not yet informed the Company.
General terms of payment
Upon submitting an order, an invoice will be generated. No service will be activated until the payment for the order, under which the specific service is added, is submitted. Invoices are due immediately upon receipt. The Customer is responsible for any additional fees or taxes that might be applied to you by your bank or payment service provider such as but not limited to currency conversion.
All services provided by the PNet are automatically set on recurring billing, and an invoice will be issued at least 7 days before the service expiration date except the services that are explicitly advertised as “One-time” services.
In case an automatic renewal charge fails, and you fail to renew or terminate the service, we will make additional attempts. In case we are not able to charge any of the available payment methods, the service will be suspended until the payment is submitted by the Customer.
The PNet is not responsible for any loss including files, emails, domains or lost profits as a result of service suspension or termination due to no renewal or because your credit cards or other payment method on file have expired or are no longer valid for any reason.
P-Net reserves the right to discontinue service immediately if a fraudulent payment is detected, such as the use of a stolen credit card, and such cases may be further referred to the competent authorities.
You understand and agree that P-Net shall maintain your email address after your subscription ends. You may access the Client Area to reactivate your subscription at any time.
Availability, errors and inaccuracies
We are constantly updating our offerings of products and services on Website and our Client Portal. The products or services available on our sites may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on web sites.
P-Net reserves the right, at its absolute discretion, to modify the Services, for example by adding or removing certain functions of HOSTING or CLOUD services.
Modifications to Terms of Service
Within the limits of applicable law, P-Net reserves the right to review and change these Terms and Conditions at any time. You are responsible for regularly reviewing these Terms and Conditions.
Continued use of the Service after such changes shall constitute your consent to such changes.
These Terms and Conditions shall be governed in all respects by the substantive laws of Bosnia and Hercegovina.
If you have questions or concerns regarding these Terms please contact us at